Question 1

Is there a free tier?

Accepted Answer

Yes, Context.dev offers a free tier with 500 API credits and 10K Logo Link requests to test out both services.

Question 2

What's the difference between API credits and Logo Link?

Accepted Answer

They are two separate products with separate quotas. API credits are used to call any endpoint — brand data, logos, colors, fonts, and web scraping. Logo Link is a simpler service that returns just the square logo via a direct URL for displaying in your app. Logo Link has no rate limits and much higher quotas, while API credits have rate limits (calls per second) that vary by plan.

Question 3

How do API credits work?

Accepted Answer

API credits are consumed whenever you call our endpoints. Brand API calls (logo retrieval, color extraction, font detection, brand profiles, prefetch) cost 10 credits per call. Web endpoints (scraping) cost 1 credit per call. Logo Link requests are counted separately and do not use your API credits.

Question 4

What pricing plans are available, and can I make one-time lookups instead of subscribing?

Accepted Answer

Context.dev offers several pricing tiers including Starter, Pro, and Scale plans with monthly API credit allowances. We currently do not support one-time lookups, however you can contact us to discuss options for one-time projects at hello@context.dev.

Question 5

Do you offer discounts for startups or nonprofits?

Accepted Answer

Yes! We offer a startup discount of up to 30% off for one year if you're still early-stage. Apply at https://www.context.dev/startup-discount

Question 6

What happens when my API credits run out?

Accepted Answer

Each plan includes a monthly API credit allowance that replenishes automatically at the start of each billing cycle. When your credits are depleted, API calls will return a 401 error. You can configure auto top-up in your dashboard settings to avoid interruptions. Logo Link has a separate quota and is not affected when API credits run out.

Question 7

What are the rate limits, and how can I increase them?

Accepted Answer

Rate limits apply only to API calls, not Logo Link. Rate limits vary by plan: Free tier has 1 call/second, Starter has 2 calls/second, Pro has 5 calls/second, and Scale has 20 calls/second. Logo Link has no rate limits. Contact us to discuss higher rate limits for your use case.

Question 8

Why am I getting timeout errors?

Accepted Answer

First-time domain lookups may take 10-30 seconds as we crawl and process the website. For time-sensitive applications, use the Prefetch endpoint to request brand data in advance, increase your client-side timeout to at least 30 seconds, or implement async/polling patterns for batch operations. Approximately 70% of requests hit cached brands, which return much faster.

Question 9

How fresh is the brand data? How often is it updated?

Accepted Answer

Cached brand data is refreshed quarterly by default. Any brand older than 3 months is completely re-fetched when requested via the API. You can request a manual refresh for specific domains using our brand update form at https://www.context.dev/update. Image/logo URLs are guaranteed to remain valid for up to 1 year.

Question 10

Do you support subdomains?

Accepted Answer

Yes, subdomains are fully supported.

Question 11

What if I need additional data points?

Accepted Answer

We are constantly adding new data points to the API and have more data under the hood that we don't surface yet. If you need a specific data point, please contact us at hello@context.dev and we will be happy to surface it.

Question 12

What SDKs are available?

Accepted Answer

We provide official SDKs for TypeScript, Python, and Ruby.

Frequently Asked Questions